Shipping & Delivery
1. We deliver to the curbside of the location or garage on ground floor. We can not move the item inside.
2. We will make appointment for delivery. The customer need be there 2 hrs before or after the scheduled delivery. If failed, we will schedule a second delivery but a 30$ charge will apply.
3. We need to see the buyer’s ID when delivered, this is our payment security verification system. For suspicious or high value order, we will ask for credit card presentation.
4. We are free of property damage during moving for any incident.
Delivery via 3rd Party
Pre-Order and Pre-Sale Products
1. Pre-Sale Estimated Delivery Time: Estimated Delivery Time is the ocean shipping time for the goods arriving to our warehouses. 5 days before arrival, we will confirm the exact arrival date on the website.
2. Pre-Order Estimated Delivery Time: Estimated Delivery Time is the ocean shipping time for the goods arriving to our warehouses. 5 days before arrival, the estimated arrival date we will inform the customers for the exact arrival date.